In principle, making good decisions together as a group requires three key ingredients: It requires good decision-making processes to be sure, but it also depends on the attitudes of individual participants and the actions they take. A group’s decision-making process is only part of what makes for good decisions.
Practical Tip: Use individual conversations to address individual issues. Realize that for many problems encountered by your group, the problem is not the group’s process. Problems are most often the result of individual beliefs or behaviors.
We often try to adjust group process as a backdoor way to address someone’s different beliefs or to get someone to change their behavior. Changing group policy often seems easier than having a one-on-one conversation, but one-on-one conversations save group time and energy.
– Craig Freshley