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Manchester Health Department (2011)

The Manchester Health Department (MHD) provides public health services to the large, culturally diverse city of Manchester, New Hampshire (pop. 110,000). We were hired to facilitate a strategic planning process to help the MHD develop strategic goals and a framework for implementation. In addition to facilitating strategic planning meetings, we conducted stakeholder interviews and employee focus groups, and prepared a written final draft of the strategic plan.

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