“Hiring Craig was an effective way to develop our strategic business plan. He is results oriented, and keeps us focused and on time. Everybody’s voice is heard. He is here to help us, not do it for us. There is tough competition for insurance, and we work hard to retain coworkers and clients. Our strategic plan has improved our culture and the way we do business. Our communication is better, and we make decisions more quickly. Our people know our mission and values.”

- Steve Cote, President, Chalmers Insurance Group